Privacy Policy
This Privacy Policy agreement is effective as of: Janurary 1, 2018.
“Helpindoor Services” here in or after referred to as (“Helpindoor”) and user here in after referred to as (“You”) .Helpindoor is owner and operator of www.helpindoor.com (“the Website”) .
You have right not to supply personally identifiable information. If You intend to view this Helpindoor Service and/or or share your data with the Helpindoor Service, it is solely at your own volition, risk and after reading and confirming it to this Privacy Policy.
At the time of using the Helpindoor Service you will share certain Personal Information with Helpindoor, Helpindoor respects your Personal Information. Such Personal Information may include your personal identifiable information such as your name, address, mobile number, your e-mail ids, your age, IP address, payment details and any other personal information which You may share in connection with the services.
In case You participate in any other schemes, facilities, services provided by the Helpindoor Service, You will be required to provide additional information. Such information will also remain in Helpindoor’s database and will be considered as your Personal Information and will be treated as confidential.
1. When do we collect information ?
We collect information from you when you register on our site, subscribe to a newsletter, fill out a form or enter information on our site. We collect personal information from Service Professionals offering their products and services. This information is partially or completely accessible to all visitors using Helpindoor’s website, either directly or by submitting a request for a service. Service Professionals and customers are required to create an account to be able to access certain portions of our Website, such as to submit questions, participate in polls or surveys, to request a quote, to submit a bid in response to a quote, and request information.
– Service Professionals, if and when they create and use an account with Helpindoor, will be required to disclose and provide to Helpindoor information including personal contact details, bank details, personal identification details (such as PAN card, Aadhar card, phonebook, call logs etc.) and participate in polls or surveys or feedbacks etc. Such information gathered shall be utilized to ensure greater customer satisfaction and help a customer satiate their needs. The type of personal information that we collect from you varies based on your particular interaction with our Website or mobile application.”
2. What personal information do we collect from the people ?
During the Account registration process and during your usage of Helpindoor’s website or application, we will collect information such as your name, postal code, telephone, email address and other personal information. You also may provide us with your mailing address, and demographic information (e.g., gender, age, political preference, education, race or ethnic origin, and other information relevant to user surveys and/or offers).
We may also collect personal information that you post in your Offer, Profile, Wants, or Feedback, and any comments or discussions you post in any blog, chat room, or other correspondence site on the Website or mobile application, or any comments you provide during dispute resolution with other users of the Website or mobile application.
3. How do we use your information ?
We may use the information we collect from you when you register, book a service, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
1. To follow up with them after correspondence (live chat, email or phone inquiries)
2. To provide our Services to you, including registering you for our Services, verifying your identity and authority to use our Services, and to otherwise enable you to use our Website and our Services.
3. For customer support and to respond to your inquiries.
4. For internal record-keeping purposes.
5. To process billing and payment, including sharing with third party payment gateways in connection with Website and/or Helpindoor’s products and Services.
6. To improve and maintain our Website and our Services (for example, we track information entered through the “Search“ function; this helps us determine which areas of our Website users like best and areas that we may want to enhance; we also will use for trouble-shooting purposes, where applicable).
7. To periodically send promotional emails to the email address you provide regarding new products from Helpindoor, special offers from Helpindoor or other information about Helpindoor that we think you may find interesting.
8. To contact you via email, telephone, facsimile or mail, or, where requested, by text message, to deliver certain services or information you have requested.
9. Helpindoor’s market research purposes, including, but not limited to, the customization of the Website according to your interests.
10. To resolve disputes, to protect ourselves and other users of our Website and Services, and to enforce our Terms of Use.
11. We also may compare personal information collected through the Website and Services to verify its accuracy with personal information collected from third parties; and We may combine aggregate data with the personal information we collect about you.
From time to time, Helpindoor may use personal information for new and unanticipated uses not previously disclosed in our Privacy Policy. If our information practices change regarding information previously collected, Helpindoor shall make reasonable efforts to provide notice and obtain consent of any such uses as may be required by law.
4. Protection of Information and Storage
Helpindoor needs to caution You that the Helpindoor Service could be vulnerable to hacking, virus attacks and your personal data may be at risk. Helpindoor takes all the necessary and reasonable caution to protect the Helpindoor Service and data.
We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.”
Helpindoor may place a text file called a “cookie“ in the browser files of your Mobile or Laptop or PC. The cookie itself does not contain Personal Information although it will enable the Helpindoor Service to relate your use of the Helpindoor Service to information that you have specifically and knowingly provided to Helpindoor. The Cookies enables Helpindoor to remember your choices and some data field contents which you would be required to fill-in.
We use cookies to:
1. Help remember and process the items in the shopping cart.
2. Understand and save user’s preferences for future visits.
3. Keep track of advertisements.
4. Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
5. Pre-approved Sharing of Your Personal Information
Helpindoor endeavours to protect your Personal Information. Helpindoor may share your Personal Information with its sponsors, service providers and its business partners. Personal Information could be shared so that you may receive newsletters, offers, information about new products, services, launches, facilities, schemes and other information, if applicable. The information collected from You and other users may be analysed in different manners. Helpindoor may also share such analysis with its service providers and its business partners.
In case Helpindoor is required to disclose your Personal Information in order to assist the Government Authority or in adherence to the Court or to protect the interest of the Helpindoor Service and/or any particular user(s), Helpindoor will disclose it without obtaining prior permission from you.”
On the Helpindoor Website and/or the App, Helpindoor might post advertisements provided by Advertisers. These Advertisers might set mobile device id on their Apps. Helpindoor is not responsible for any of these Advertisers. You on your entire risk and volition are advised to deal with the Advertisers if You intend to. By allowing such advertisements Helpindoor do not recommend or market or warranty the Advertisers, quality, commitment, deliverables, genuineness and Advertisers commitment to protect your Personal Information
6. Links To other Web Sites
This Privacy Policy applies only to the Services. The Services may contain links to other web sites not operated or controlled by Helpindoor (the “Third Party Sites“). The policies and procedures we described here do not apply to the Third Party Sites. The links from the Services do not imply that Helpindoor endorses or has reviewed the Third Party Sites. We suggest contacting those sites directly for information on their privacy policies. Browse that websites at your own risk
7. Changes to the Privacy Policy
Helpindoor have and continue to have the right to modify, change or update Privacy Policy at any time. However, Helpindoor will use your Personal Information in a manner consistent with Privacy Policy at the time you shared Personal Information. Helpindoor encourages you to check the Helpindoor Service often to get updated about Privacy Policy. You acknowledge that by virtue of usage of the Helpindoor Service you provide acceptance of the Privacy Policy. All questions to be addressed to helpindoor@gmail.com
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Helpindoor@gmail.com or Call us at 9988775550.